For product queries and support, our handy How To Videos, FAQ's and Manuals may be able to answer your question!

  • Manuals

    Incase you lost the physical copies included in the box, download all our manuals online.

    Manuals 

If you still need assistance, please contact us via the methods below:

For any queries, please fill out the form and we will respond as soon as possible!

Or Email:enquiries@blusafesolutions.co.uk

Or WhatsApp: +44 7438 690982 — ideal for sending photos of your existing lock or handle

Monday to Friday – 9:00 am to 6:00 pm

Product security

Product security concerns

To report a suspected security vulnerability affecting a Blusafe smart lock, application, firmware or connected service, use our published product-security reporting process.

Report a security vulnerability Use our public reporting process for suspected security issues affecting the lock, application, firmware or connected service. Report a product security vulnerability →

Or fill out contact form