For product queries and support, our handy How To Videos, FAQ's and Manuals may be able to answer your question!

  • Manuals

    Incase you lost the physical copies included in the box, download all our manuals online.

    Manuals 

If you still need assistance, please contact us via the methods below:

For any queries, please fill out the form and we will respond as soon as possible!

Or Email:enquiries@blusafesolutions.co.uk

Or use our live chat service at the bottom right of the website

If the live chat isn't working please disable ad blocker or any pop up blockers as they stop the live chat from working.

Monday to Friday – 9:00 am to 6:00 pm

Product security

Product security concerns

To report a suspected security vulnerability affecting a Blusafe smart lock, application, firmware or connected service, use our published product-security reporting process.

Report a security vulnerability Use our public reporting process for suspected security issues affecting the lock, application, firmware or connected service. Report a product security vulnerability →

Or fill out contact form